For pricing and ordering, contact your nearest Metasonix dealer.
(Note: Metasonix DOES NOT sell direct. Please contact a dealer listed below. No, we will not sell directly to you, no matter how desperate you are. So please don't bother to ask.)
Email: email AT analoguehaven.com
BIG CITY MUSIC
11106 Ventura Blvd
Studio City, CA 91604
Email: roger AT bigcitymusic.com
phone (818) 985-0855
416 LORIMER ST #1R BROOKLYN, NY 11206
Email: info at robotspeak.com
CUSTOMERS IN GERMANY, AUSTRIA OR SWITZERLAND, PLEASE CONTACT:
Skalitzerstr. 135 A, 10999 Berlin, Germany
Tel: 49 (0) 30/9789-4131, fax 49 (0) 30/9789-4132
CUSTOMERS IN THE UNITED KINGDOM, PLEASE CONTACT:
1-2 Mount Stuart Square
Tel +44 (0) 20 7701 5894
CUSTOMERS IN FRANCE, PLEASE CONTACT:
6 rue Marceau, 94200 Ivry-sur-Seine, FRANCE
Tel: 01 45 15 41 95, fax 01 45 15 07 24
CUSTOMERS IN AUSTRALIA, PLEASE CONTACT:
Equinoxoz Music Solutions
Attn: Lucia Ilett
4 Prince St, Cannon Hill QL 4170
phone 07 33 99 4281
CUSTOMERS IN SCANDINAVIA, PLEASE CONTACT:
Escape From Noise
Venusvagen 8b, 14133 Huddinge, Sweden
Tel: 36 1/696-0-737
(Metasonix welcomes dealer inquiries. Our wholesale terms are very favorable to our retail dealers. Contact us for more information.)
and standard legal disclaimer
Thank you for purchasing this Metasonix product. The following terms and conditions apply:
1. Warranty period is up to 1 year or 90 days (depending on product) from date of purchase with proof of purchase submitted. Warranty covers electrical failure of vacuum tubes and gas-filled tubes, except in cases explained in 3 below.
2. Operating instructions must be followed.
3. Product must not have been damaged as a result of defacement, misuse, abuse, neglect, accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair, alteration or maintenance by any person or party other than our own service facility or an authorized service center, use or installation of non-Metasonix replacement parts in the product, or the use of this product outside of the U.S.A. or Canada,
or modification of the product in any way, or incorporation of the product into any other products, or damage to the product caused by accident, fire, floods, lightning, or acts of God, or any use violative of instructions furnished by Metasonix.
4. Obligations of Metasonix shall be limited to repair or replacement with same or similar unit, at our option. To obtain repairs under this warranty, present the product and proof of purchase (e.g. bill or invoice) to the authorized Metasonix service center, transportation charges prepaid. When returning the product for repair, please pack it very carefully, preferably using the original packaging materials. Please also include an explanatory note.
To save yourself unnecessary cost and inconvenience, please check carefully that you have fully read and followed the instructions in the instruction manual.
This warranty is in lieu of all other expressed warranties, obligations or liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED, WHATSOEVER. Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
METASONIX shall not be held liable for any incidental, consequential, or direct damages or expenses associated with the use or misuse of its products. METASONIX does not guarantee that any of its products are designed for any particular use or purpose. The entire risk of suitability and performance of all products lies with the user. Products manufactured and/or sold by METASONIX are not authorized for use as critical components in devices used in life support and other systems whose failure or performance could result in compromised safety or danger to life or property.
All sales are FINAL, especially custom designs. Only a Metasonix authorized dealer is permitted to return products to Metasonix for a refund or exchange.
(last update 01/17)